This YauSpark Privacy Policy (the “Policy”) describes how we collect and use your personal information when you visit our website, use our mobile application, or call us.
“Personal Information” is information that directly identifies you, such as your name, address, or email address. In this Policy, "we", “us”, and "our" mean YauSpark, “you” means anyone who visits our website, uses our mobile application, or calls us.
To shop with us, you must be sixteen (16) years of age or older. By accessing and/or using our Services in any manner, including but not limited to visiting and/or browsing our website, or contributing any materials to our website, you expressly understand, acknowledge, and agree to all of the terms and conditions in this Privacy Policy. If you disagree with any part of this Policy, you should immediately stop accessing or using the Service. Please read our Privacy Policy carefully before proceeding.
What Categories of Information We Collect
We collect various types of information. Examples include:
Identifiers and contact information, such as your name, address, phone number, or email address;
Purchase or other commercial information, such as items you purchase, items you change or customize (including size), shipping address, and contact information (such as receipts or order updates);
Payment information, in order to complete transactions and fulfill orders, we collect data related to your orders on the Service (such as transaction history), payment information required to complete transactions (such as payment card number or other third-party payment information required for payment), your shipping and billing addresses (such as city, state, country of residence, zip code), and recipient contact information (such as name, mobile phone number).
Communications and interactions, which may include emails, live chats, text messages, and phone calls we exchange with you;
Call logs, including information about your calls and the information you share when you call us on the phone.
Device and browsing information and other internet activity information, including information about your phone, tablet, computer, or device and online browsing activities (collectively, "Automatically Collected Information"). Automatically Collected Information may include IP address, unique device identifiers, cookie identifiers, device and browser settings and information, and internet service provider information. Automatically collected information may also include information about when and how you visit and use our website or mobile application, such as the date and time of your visit or use, the website you visit before and after visiting or leaving our website, how you navigate and search for content using our website and mobile application, website pages and items you view using our website and mobile application, and items you purchase;
Other information, such as inferences about any of the above that may be related to your preferences or other matters.
Cookies and Other Tracking Technologies
When you visit our website, information may be automatically collected using cookies and similar technologies. We and third parties may use the collected information to personalize your experience using our services and to help manage online advertising programs. This collection does not generally include personal information unless you provide it or choose to share it with us.
Cookies. These are small amounts of data that a website or its provider saves on your browser so that they can recognize your browser later and remember certain information. Generally, we use first-party and third-party cookies for the following purposes: to make our services work properly; to provide a secure browsing experience while you are using our services; to collect passive information about your use of our services; to measure how you interact with our marketing campaigns; to help us improve our services; and to remember your preferences for your convenience. We use the following types of cookies on our Services:
Strictly necessary cookies. These cookies are essential because they enable you to use our Services. For example, strictly necessary cookies allow you to access secure areas on our Services. Without these cookies, certain Services cannot be provided. These cookies do not collect information about you for marketing purposes. Such cookies are essential to our Services and cannot be disabled.
Functional cookies. We use functional cookies to remember your choices so that we can customize our Services to provide you with enhanced features and personalized content. For example, these cookies may be used to remember your name or preferences on our Services. We do not use functional cookies to market to you online. While these cookies can be disabled, this may result in reduced functionality when you use our Services.
Performance or analytical cookies. These cookies collect passive information about how you use our Services, including the web pages you visit and the links you click. We use the information collected by such cookies to help us understand how our Site is used.
Advertising or targeting cookies. These cookies are used to make advertising messages more relevant to you. They perform functions such as preventing the same ad from constantly reappearing, ensuring that ads are properly displayed to advertisers, and in some cases selecting ads based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and serve relevant ads on other websites. You can disable these cookies as described below.
Analytics. We may use third-party service providers to monitor and analyze the use of our site. Presently, we use Google Analytics. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports site traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy?hl=en. The Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics, which is available at:https://tools.google.com/dlpage/gaoptout.
Behavioral Remarketing. We also use remarketing services to advertise on third-party websites to you after you visited our site or services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our service. We use Google Ads for these purposes. Google Ads remarketing service is provided by Google. You can opt-out of this by visiting the Google Ads Settings page:http://www.google.com/settings/ads.
Other Tracking Technologies. We may also use tracking technologies to collect data such as the domain name of the service providing you with Internet access, your device type, IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, webpages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device or other credentials you use to access the site for the same purposes. Pages of our site and our emails may contain small electronic files known as web beacons that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics. Pages of our site may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.
Your Choices. Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our sites by taking the steps outlined below:
First-Party Cookies. You can set your browser to reject cookies or to notify you when you are sent a cookie. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please be informed that if you disable cookies you may not be able to log in to the site or to use certain features of the site. To find out more about cookies and how to change your browser cookie settings, visithttps://www.allaboutcookies.org/manage-cookies/.
Mobile Advertising. You can opt out of having your mobile advertising identifiers used for certain types of advertising by accessing the settings in mobile device and following the instructions. If you opt-out, we will remove all data about you and will not collect any further data. The random ID previously assigned to you will be removed. Thus, if at a later stage, you decide to opt-in, we will be unable to continue and track you using the prior ID and you will for all practical purposes be a new user.
Third-Party Cookies. To opt-out of third-party advertising networks and similar entities that use advertising cookies go tohttp://www.aboutads.info/choices. Once you click the link you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising entities. For more information about third-party advertising networks and similar entities that use these technologies, please seehttp://www.aboutads.info/consumers.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences.
Do Not Track. Your browser may allow you to adjust your browser settings so that “do not track” requests are sent to the websites that you visit. However, since uniform standards for “DNT" signals have not been adopted, our site does not currently process or respond to “DNT” signals.
How We Collect Information
We collect and obtain information:
Information you provide, such as when you make a purchase, return or exchange, create a personalized shopping account, track an order online, sign up to receive promotional emails or text messages (including offers and sale alerts), use reviews or related services and features, submit a request to our customer service, or interact with our social media pages;
Passively, such as when you visit and browse our Platform on any device, install and use our mobile applications, enable location-based features on our Platform, click on sponsored links or third-party ads, or receive or interact with our communications and Platform that may contain cookies or pixels;
From third parties, such as social media platforms, including Facebook, Twitter, YouTube, Pinterest and Instagram, service providers we use, analytics companies, ad networks and cooperatives, third parties that provide us with information about you and the different devices you use online, and other third parties we choose to partner with or work with.
How We Use Information
We use the information we collect to conduct our business and provide you with the best products, services and experiences. We may also combine some or all of the information we collect or obtain. Examples of how we use information include:
Providing our products and services. This may include fulfilling your requests for products or services. It may also include processing purchase or return transactions;
Improving our products and services. We may use your information to improve our Platform and stores. We may also use your information to customize your experience with us;
Understanding your interests. For example, we may use your information to better understand which products you are interested in based on the information we collect about you and your household;
Responding to your requests or questions. This may include responding to your customer feedback;
For marketing purposes. We may provide you with information about new products and special offers. We may use your information to serve you ads about products and offers. We may tell you about new features or updates. These may be third-party offers or products that we think you may be interested in;
Sending push notifications. If you visit our website, we may send you push notifications about new products or special offers;
Communicating with you. We may communicate with you about your account or our relationship. We may also contact you about this Privacy Policy or our Platform Terms and Conditions;
For legal and security purposes. This may include protecting our company and our customers. It may also include protecting our Platform.
How We Share Information
In general, we do not share personal information for third-party marketing or advertising purposes. We may share your information in the following ways:
Internally. We may share your information within our family of companies. This includes our affiliates;
On our Platforms. For example, we may display information you post on our ratings and reviews features. We may also display information you choose to share on your event registration form;
With third parties and service providers who provide us with products or services, help us market or advertise to you, or provide products or services to you;
Other third parties, such as law enforcement, government entities, courts, or as required or permitted by applicable law, such as for the legal and security purposes described in the “How We Use Information” section above, or to help prevent harm or fraud to us, you, our customers, or other third parties;
For other reasons we may describe to you.
How We Protect Your Information
We have strict protocols in place to protect the security and confidentiality of the personal information you share through our websites and mobile applications. While we do our best to protect your information in our possession, the transmission of information over the Internet may not always be perfect, and we cannot guarantee that your information will be secure in all circumstances.
Please note that you play an important role in protecting your information. We strongly recommend that you take appropriate steps to help protect your account and personal information, including but not limited to:
Use complex passwords;
Do not share your password with others;
Enable security locks on your device to prevent unauthorized access to your account;
Log out of your website session when you are done using our website.
Live Broadcasting in Apps
Your nickname and real-time interactions (including but not limited to comments, rewards, gifts, online status, etc.) will be publicly displayed in the live broadcast room, and statistics will be formed based on the audience's activities (such as rankings, popularity, etc.) and displayed publicly.
Your Choices and Access Requests
We strive to provide you with choices about how your personal information is used and shared. Your choices include:
Email. You can use the unsubscribe link in any of our promotional emails;
Access Requests. If you have registered an online account, we allow you to access and update certain personal information you have provided to us by logging into your online account and using the features provided there. You may also request access to your personal information, and we may request more information from you to verify your identity before fulfilling the access request.
Children's Privacy
YauSpark does not knowingly solicit or collect personal information from anyone under the age of 16 without prior verified parental consent. If you believe that your child under 16 has submitted personal information to YauSpark in connection with our website or mobile application without prior verified parental consent, please contact us at service@yauspark.com so that we can take steps to delete the personal information they provided.
International Customers
The information we retain may be stored in the United States. If you live outside of the United States, you understand and agree that we will transfer personal information to and process it in the United States and any other country or jurisdiction at our discretion. The laws applicable to the use and protection of personal information in the United States or other countries or jurisdictions to which we transfer or process personal information may differ from the laws and protections in your country.
Changes to this Policy
We may make changes to this Policy and may make any changes to previously collected information as permitted by law. When we make changes to this Policy, we will notify you by posting the updated policy on our website.
Effective Date
This Policy is effective as of January 1, 2023.